Proof & Path helps you organise what happened, gather useful evidence, prepare a clear request and keep track of what comes next.
You stay in control at every step.
Independent general information and organisation support — not legal advice and not a government service.
Search Proof & Path or choose a task — draft a letter, find evidence, look up guidance, or get the next step.
When something goes wrong with a product or service, the hard part is often knowing where to begin. Your receipt is in one place, the emails are somewhere else, and every website seems to tell you something different. Proof & Path brings the process into one place.
Check every fact. Edit every draft. Decide what happens next.
Consumer information links to its original authoritative source and shows when it was reviewed.
Large text, keyboard access, screen-reader structure, plain-language guidance and support-person options are part of the core journey.
Upload only what helps. See what is stored, export it and delete it from your account.